Refund policy
Pierre Cardin House has a 14-day return policy starting from the date of receipt of your item, in accordance with the General Terms and Conditions of Sale (GTC).
To return an item, please contact our customer service at boutique@pierrecardin.com to obtain return instructions and the address to send your package.
You will then have 14 working days to return your order to our returns center in order to receive a refund. Products must be returned in their original condition (unworn, unwashed, complete, with tags and packaging intact). Return shipping costs are the responsibility of the customer, in accordance with the GTC.
Please note that we do not offer an exchange service. You may return your order for a refund and place a new order if desired.
We thank you for your understanding and remain at your disposal for any further questions.
If you wish to make a return, please complete the withdrawal form below:
Withdrawal Form
To: Société de Gestion Pierre Cardin, 59 rue du Faubourg Saint-Honoré, 75008 Paris – France
Email: boutique@pierrecardin.com
I hereby notify you of my withdrawal from the contract for the sale of the product(s) listed below:
Order number:
Reason for withdrawal:
Ordered on [date] / Received on [date]
Customer name: [ ]
Customer address: [ ]
Date and signature: (only if notifying via paper)